Client Advisor - Soho
About The Position
We are Stone Island, a defiantly independent community since 1982, recognized globally for our independent spirit, leadership, and innovation. We are looking for individuals who share our spirit and values to join us. The Client Advisor role is responsible for delivering the Stone Island Customer Experience with passion and authenticity, welcoming and guiding clients through our values and heritage, understanding their needs, and offering honest advice. As the direct point of reference in-store, the Client Advisor builds the Stone Island community by establishing and nurturing long-lasting client relationships.
Requirements
- At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in local language, proficiency in English - additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies
Nice To Haves
- Experience in Luxury and Contemporary Retail environment is a plus
Responsibilities
- Collects Client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with Clients
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- Drives Sales, achieving individual results and contributing to the team ones
- Maximizes sales opportunity leveraging cross selling
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
Benefits
- medical
- dental
- vision
- short and long-term disability
- paid parental leave
- paid holidays
- accrue up to 56 hours of paid vacation time
- 4 personal days
- employee discounts
- retirement plan with employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
