Client Advisor

Alternatives, Inc.•Billings, MT

1d•$16 - $19•Onsite

About The Position

We are hiring Client Advisors for Passages. The starting wage is $16.00-$19.00/hour, based on experience and education, with an 8% night-shift differential. This is a full-time or part-time, non-exempt position, with the schedule to be discussed at the interview. We offer a one-week orientation followed by a one-week specialized training for the role, both from 9am-5pm Monday-Friday. After training, you will move into your assigned schedule. The Client Advisor role is entry-level, and we provide completely paid training.

Requirements

High School Diploma
Ability to pass federal drug testing.
Ability to pass background check.
Valid driver's license.
Firm, fair, and consistent boundaries with residents.
Ability to be empathetic.
Customer service skills.
Ability to work various shifts – we are a 24/7-hour facility with Days, Swings, and Over-Night shifts.
Flexibility can be required at times of great need.

Responsibilities

Assisting residents and vendors who are coming in or out of the facility.
Security functions to include pat-downs, UA screenings, breathalyzers, and headcounts.
Being role-models of acceptable and expected behavior for the residents.
Reporting and regularly communicating information to other team members.
Writing notes and IRs for residents; positively reinforcing good behavior.
Attending meetings.

Benefits

Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
Vision: Affordable plans are available for employees, children, and families at a low cost.
Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Supplemental life insurance plans are available at employee cost.
Short-and-Long-term Disability: 100% employer-paid coverage for employees.
401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
AFLAC: Supplemental plans are available to employees and their families at employee cost.
PTO Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year. Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years. Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.
Paid Holidays Full-Time Employees: Enjoy 11 paid holidays. Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.
Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
Scholarship Program: Based on eligibility requirements and continued availability and funding.
Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance!
Career Growth: We love to promote from within!