Client Advisor - Miami
About The Position
We are Stone Island, a defiantly independent community since 1982, recognized globally for our independent spirit, leadership, and innovation. We are looking for someone to deliver the Stone Island Customer Experience with passion and authenticity. This role involves welcoming and guiding clients through our values and heritage, understanding their needs, and providing genuine advice. As a direct point of reference in the store, the Client Advisor will build the Stone Island community by establishing and nurturing long-lasting relationships with clients.
Requirements
- At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in local language, proficiency in English - additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies
Nice To Haves
- Experience in Luxury and Contemporary Retail environment is a plus
Responsibilities
- Collects client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with clients
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- Drives sales, achieving individual results and contributing to the team ones
- Maximizes sales opportunity leveraging cross selling
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
