Client Advisor- Las Vegas, Crystals (Spanish Speaker)

Tiffany & Co•Las Vegas, NV

1d•Onsite

About The Position

As a Tiffany Client Advisor, you will hold the critical position of embodying the Tiffany brand in each client interaction, using your own flair to make each client’s experience extraordinary. You are expected to be an excellent communicator and brand ambassador, conveying your passion for Tiffany in every conversation with an entrepreneurial spirit. The role involves developing client relationships and exceeding commercial targets by building your own business and fostering a clienteling culture, encouraging an entrepreneurial spirit, and reinforcing client development to grow outreach business. Tiffany expects its employees to deliver the Tiffany Experience to each client and is committed to creating an organization that recognizes and rewards excellence in service of this promise. All employees are expected to live the brand ethics of optimism, love, inclusivity, and creativity, aligning with the company's commitment to exquisite craftsmanship, timeless design, and corporate sustainability.

Requirements

Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality)
Proven track record in achieving Commercial results
Ability to connect with the client
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Ability to work with a diverse client base
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email
Must have authorization to work in the United States or in the country where the position is based

Nice To Haves

A college/university degree
Proficiency in multiple languages
Spanish Speaking

Responsibilities

Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary
Be an excellent communicator and brand ambassador
Convey passion for Tiffany in every conversation and demonstrate an entrepreneurial spirit
Develop client relationships and exceed commercial targets through building your own business
Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business
Deepen the relationship with our clients to drive lifetime loyalty and spend
Consistently achieve or exceed monthly, quarterly, and annual store commercial targets
Capture client data
Cultivate new and existing client relationships
Deliver a significant portion of sales through repeat client business
Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
Drive business through key product pillars
Convert clients through curiosity and discovery daily
Elevate in store experience by consistently delivering memorable moments to every client
Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch
Demonstrate Client Experience Behaviors identified within the NPS program
Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback
Connect with your client’s wardrobe to ‘style them’