Client Advisor - Sawgrass

Rebag•Sunrise, FL

2d•Onsite

About The Position

Rebag is actively seeking a Store Experience Lead working at our retail store in Miami. Rebag is seeking an experienced professional with a background in the high-end luxury retailer and resale market segments. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This digital sales and operational focussed role involves efficiently advising, educating, styling and assisting customers.

Requirements

Team-oriented and possesses the ability to work cross-functionally with other groups.
Strong organization, prioritization and time management skills; highly attentive to detail.
Ability to work across multiple systems.
Enthusiastic and passionate about the changes in the resale industry.
Relatable and conversationalist not afraid of getting to new faces
Passion for Fashion and Sustainability
Tech Savvy
Self-starter who likes to enjoy a new challenge
Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
Able to present a case study on the industry and what makes Rebag a leader in the Industry
Lead by example at all times
Comfortable standing on your feet for long periods of time
Ability to work weekends and evenings
Ability to lift a maximum of 40 lbs based on needs of the role.
Legal right to work in the United States

Responsibilities

Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
Strive to meet/exceed personal, category and store sales goals and KPIs.
Collect client data and effectively build client relationships to support new client acquisition, and retention.
Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
Communicating product and customer feedback to the management team.
Support all company initiatives as they relate to product launches, client service and selling.
Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
Build upon your strong knowledge of trends and designers/brands.
Ensure store visual merchandising standards are met and maintained.
Responsible in stock operations, processing and properly handling online purchase orders.
Adhere to company policies and procedures at all times.
Maintain all practices, policies and systems as specified by the Rebag Bar philosophy
Perform store maintenance functions as needed or assigned.
Able to multi-task and coordinate efficiently.
Be flexible with working hours and efficiently deal with any additional ad hoc requests