Client Advisor Intern

Royal Bank of CanadaTerrace, BC
Onsite

About The Position

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Requirements

  • Adaptability
  • Client Centricity
  • Client Discovery
  • Communication skills
  • Curious Mindset
  • Customer Interactions
  • Customer Needs understanding
  • Data Analysis
  • Data Entry
  • Desktop Tools proficiency
  • Digital Literacy
  • Problem Management skills
  • Product Knowledge
  • Sales Activities experience
  • Sales Channels knowledge
  • Sales Support experience
  • Calendar Management
  • Advice Based Solutions delivery

Responsibilities

  • Provide advice-based solutions to clients.
  • Manage client interactions and understand customer needs.
  • Perform customer service administration and management.
  • Engage in sales activities and support sales channels.
  • Conduct data analysis and entry.
  • Utilize desktop tools and demonstrate digital literacy.
  • Address problem management issues.
  • Leverage product knowledge.
  • Support sales activities and channels.
  • Provide sales support.
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