Client Admin

Computershare • Frisco, TX

1d • Hybrid

About The Position

Our Account Management team plays a critical role in supporting client relationships, retention, and growth across the business. Behind every successful client interaction is a strong operational foundation, and that's where this role comes in. As a Client Admin Specialist, you'll work closely with Account Managers and internal partners to help ensure client-related processes are completed efficiently, accurately, and on time. This is an excellent opportunity for someone who enjoys organization, problem-solving, and supporting business operations while building knowledge that can lead to future growth opportunities within Account Management or Customer Success. This position is primarily focused on behind-the-scenes operational support rather than direct client management. You'll help improve efficiency, keep workflows moving, and ensure important account-related activities are completed accurately and on schedule.

Requirements

• High School Diploma or GED
• Strong organizational and task management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities simultaneously
• Strong documentation and workflow management capabilities
• Microsoft Office proficiency
• Administrative or operational support experience
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating effectively with others
• A proactive approach and willingness to take ownership of tasks and follow-through

Nice To Haves

• Bachelor's degree or equivalent combination of education and experience
• 1-3 years of experience in an administrative, operations, account support, or client services environment
• Experience supporting account management or customer support teams
• Industry experience within Corporate Governance, Registered Agent Services, Corporate Compliance, or Business Filings
• Client support or account support experience
• Registered Agent or Corporate Services industry experience
• Familiarity with compliance, governance, or filing services environments
• Experience identifying process improvements and operational efficiencies

Responsibilities

• Managing back-office administrative activities supporting Account Management teams
• Processing and tracking client orders
• Maintaining and updating client information within internal systems
• Coordinating workflows and task queues across multiple teams
• Tracking outstanding items and ensuring timely completion
• Supporting account documentation, reporting, and administrative processes
• Coordinating internally to ensure deliverables are completed accurately and on time
• Identifying opportunities for process improvements and workflow efficiencies
• Assisting with operational support activities that improve account management effectiveness
• Preparing client materials, reports, and documentation as needed

Benefits

• Paid parental leave
• flexible working
• a caring and inclusive culture
• Health and wellbeing rewards
• paid time off
• observed holidays
• medical, dental and vision plans
• 401k matching
• setting aside salary to purchase shares in our company
• tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
• short and long-term disability benefits
• life insurance
• supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED