Client Acquisition Specialist – Cash-Based Healthcare

CJ Physical Therapy & Pilates • Portsmouth, NH

2d • Remote

About The Position

CJ Physical Therapy & Pilates is a $1.5M cash-based physical therapy and regenerative wellness company helping active adults over 40 stay mobile, strong, and independent - without pills, injections, or surgery. The company is scaling from $1.5M to $2–3M over the next 2–3 years and building toward multi-location expansion, with every hire playing a role in this growth. They are 100% cash-based (no insurance, no referrals, no shortcuts), focused on high-value, 1:1 care, and built on clinical excellence and real outcomes. The Client Acquisition Specialist role is focused on converting inbound and outbound leads into booked and attended Discovery Visits. This involves helping people make decisions they’ve been avoiding by navigating hesitation, reframing cost concerns, building trust quickly, guiding hesitant people to clarity, and leading the conversation.

Requirements

• Must be US-based with authorization to work in the US and availability during Eastern Time business hours
• 2+ years of B2C sales or appointment-setting experience
• Proven track record of hitting booking or revenue targets
• Strong objection-handling ability
• Experience with CRM systems (Go High Level a plus)
• Excellent written and verbal communication skills
• High emotional intelligence and personal accountability

Nice To Haves

• Health, wellness, or elective medical
• Cash-based healthcare
• High-ticket service sales

Responsibilities

• 80–100 strategic outbound touchpoints per day (call, text, email, video)
• Executing structured follow-up until a clear decision is made
• Converting new and older leads into booked Discovery Visits
• Handling objections around cost, time, skepticism, and past failed care
• Setting strong expectations to protect show rates
• Confirming and reinforcing commitment prior to visits
• Tracking performance and improving conversion rates
• Maintaining clean, accurate CRM documentation
• Participating in weekly sales coaching and call reviews

Benefits

• Health insurance contribution
• 401K with employer match after 1 year
• Earned PTO + week between Christmas and New Year’s off
• Weekly sales coaching and development
• Travel opportunities for masterminds and events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees