Client Acquisition Specialist

SI HOLDCO LLC•Jacksonville, FL

1d•Onsite

About The Position

Suncoast Property Management, located in Jacksonville, FL, manages more than 2,000 investor-owned rental units and homes across Florida and in the Atlanta, GA metro area. Our tenant- and investor-focused approach to property management has helped us grow into one of the largest property management companies in Northeast Florida. We are expanding our team of career-minded professionals to keep pace with our rapid growth. At Suncoast Property Management we pride ourselves on our culture and our ability to make our company a place where employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees to become their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.

Requirements

Proven experience in sales, business development, or account management (real estate or property management experience strongly preferred)
Proven track record of meeting or exceeding sales quotas
Strong communication, presentation, negotiation, and relationship-building skills
Organized, self-motivated and results-driven, with a passion for helping clients succeed

Nice To Haves

real estate or property management experience

Responsibilities

Identify, engage, and convert leads (inbound and outbound) into signed property management agreements
Present the value of our property management services through discovery calls, demos, and follow-ups.
Build and maintain a pipeline of investor clients (individuals and institutional owners) i.e. property owners, landlords, real estate investors & professionals, developers, builders, and realtors through cold calling, emailing, and in-person events
Ensure accurate expectations are set during the sales process to reduce early-stage client churn
Collaborate with the onboarding and property management teams to ensure a smooth transition for new clients
Conduct follow-ups during the first 90 days to ensure client satisfaction and engagement
Monitor client satisfaction and contract longevity to ensure long-term retention of acquired doors
Track and respond to feedback or escalations related to accounts you originated
Achieve and exceed monthly, quarterly, and annual door acquisition goals
Maintain CRM accuracy, activity logs, and deal tracking to support performance and forecasting
Regularly report on performance metrics, pipeline status, and client success indicators
Prepare and distribute necessary documentation and materials to new investors, ensuring all required information is collected and verified
Assist in the creation and distribution of welcome packages and informational materials for new investors
Coordinate with various internal departments to ensure smooth integration of new investors into the company's systems and processes
Maintain open lines of communication with internal teams to ensure that all stakeholders are informed of the progress and status of portfolio transfers and onboarding
Ensure data accuracy by meticulously inputting, updating, and maintaining investor information in relevant databases
Collaborate with cross-functional teams to implement improvements and optimize efficiency