Client Accounts Assistant

Davis Polk & Wardwell LLP•New York, NY

4d•$60,000 - $70,000•Onsite

About The Position

The Client Accounts Assistant supports the billing and collection staff in handling requests related to attorney accounts and financial reporting. The assistant will manage the overflow of requests and work assignments received by the billing, collections and time correction teams. This includes working in tandem with the coordinators and administrative assistants to achieve the goal of producing, editing and submitting invoices in accordance with the fully executed engagement letters, following up of outstanding balances, assisting appeals and general ad hoc requests.

Requirements

Strong mathematical aptitude
Ability to manage a varied workload and meet deadlines
Must be punctual and reliable
Proficient in MS Excel, Outlook and other applications as needed
Strong interpersonal skills
Must be able to work with minimal supervision
Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
Excellent written and verbal communication skills
Ensure confidentiality of all the firm’s and client's documentation and information
Minimum of 1 to 2 years experience at a law firm
Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Responsibilities

Producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
Assist with the editing and finalizing of draft bills based on attorney or coordinator instruction and client guidelines
Providing updated comments regarding unbilled fees and aged balances for client accounts per attorney or coordinator
Cross train with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
Assist with preparing and submitting invoices via 3rd party e-billing system while meeting client requirements
Answering incoming calls on the billing hotline and forwarding to the appropriate personnel or taking and delivering messages when personnel are unavailable
Assist with administrative duties such as retrieving electronic documentation such as expense receipts or invoice copies
Testing and documentation of new processes and applications related to client account billing