Client Account Specialist

Gordon Rees Scully Mansukhani, LLP•New York, NY

2d•Onsite

About The Position

Gordon Rees Scully Mansukhani, a national law firm with offices in all 50 States, has an immediate opening for a Client Account Specialist in its New York City office. This is an in-office position. Candidates will work in conjunction with the firm’s billing, collections, and accounting departments to oversee and ensure all client required guidelines, processes and procedures are followed prior to invoice submission. This includes researching, analyzing and resolving accounting problems by coordinating with the billing and handling attorneys along with firm departments, communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, negotiating payment plans and performing account reconciliations.

Requirements

Strong organizational and communication skills with a high level of attention to detail.
Computer skills, particularly experience in Microsoft Word and Excel.
Ability to work independently with little or no supervision.
Ability to handle multiple projects and respond quickly to changing priorities.

Nice To Haves

Familiarity with Aderant or comparable billing software is a plus but not required.

Responsibilities

Oversee and ensure all client required guidelines, processes and procedures are followed prior to invoice submission.
Research, analyze and resolve accounting problems by coordinating with the billing and handling attorneys along with firm departments.
Communicate with clients regarding delinquent accounts.
Prepare and send collection e-mails.
Negotiate payment plans.
Perform account reconciliations.