Client Account Representative

Alphabe Insight Inc • Lawrence, MA

4d • $48,000 - $52,000 • Onsite

About The Position

Lumina Agency Inc. is seeking a Client Account Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for clients, ensuring they receive outstanding support while helping maintain long-term business relationships. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and making a positive impact in a fast-paced environment.

Requirements

• Strong communication and interpersonal skills.
• Professional and customer-focused attitude.
• Excellent organizational and time management abilities.
• Ability to multitask and adapt in a dynamic environment.
• Problem-solving mindset with strong attention to detail.
• Comfortable working both independently and as part of a team.
• Eagerness to learn and grow professionally.

Responsibilities

• Build and maintain positive relationships with clients.
• Provide exceptional customer service and account support.
• Understand client needs and offer appropriate solutions.
• Coordinate with internal teams to ensure excellent service delivery.
• Monitor client satisfaction and address inquiries professionally.
• Maintain accurate account records and documentation.
• Contribute to team goals through collaboration and effective communication.

Benefits

• Competitive salary ($48,000–$52,000 annually)
• Career growth opportunities
• Professional skills development
• Supportive and collaborative team environment
• Ongoing training and mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed