Client Account Manager - Water/Wastewater

Black & Veatch Family of Companies•Fort Worth, TX

About The Position

Black & Veatch is seeking a results-driven client relationship and business development leader to expand its presence with public agencies and utilities in the Houston and Dallas/Fort Worth metropolitan area. The role drives new business growth, strategic account management, and business capture across key clients, working across business lines to deliver integrated solutions spanning water, energy, and collaborative delivery. The position is directly accountable for client relationships, revenue growth, and strategic market expansion. The position develops market strategies with Client Segment and Solutions leadership, builds executive-level relationships with strategic accounts, and leads complex pursuits from positioning and teaming through proposal strategy. It also qualifies opportunities to support profitable growth while managing contract, delivery, and commercial risk, and maintains client engagement during project execution to encourage repeat business and satisfaction. Hybrid or flexible work options may be offered after the first 90 days, subject to manager discretion, job performance, and work assignments.

Requirements

Bachelor's degree or equivalent experience.
Relevant experience in business development, sales, or key account management.
Proven client relationship and business development success with public agencies and utilities.
Demonstrated ability to meet or exceed multi-million-dollar sales quotas.
Experience preparing proposals and interview or marketing materials, and negotiating contracts for public agencies and utility clients.
Strong commercial acumen, including contracts, pricing, and risk.
Excellent communication, executive presence, and relationship-building skills.
Ability to thrive in a fast-paced, matrixed environment.
Experience developing, maintaining, and executing strategic sales plans.
History of successful pursuits involving complex buying processes and multiple decision makers.
Firm understanding of competition and differentiators.
Ability to communicate complex concepts clearly and concisely and translate technical or complex information into easily understandable content.
Ability to complete applicable pre-employment onboarding requirements, which may include background checks, drug screening, and motor vehicle records searches.

Nice To Haves

Prefer 15+ years of experience within the public utilities industry, including 5–10 years in sales or project execution.
Experience using Salesforce.

Responsibilities

Develop and execute market strategies with Client Segment and Solutions leadership to grow business with water agencies, municipalities, state agencies, and other public agency clients.
Strengthen engagement with key client accounts, understand client needs, deepen relationships, and position the company's solutions.
Drive new business development and sales across public agencies, water/wastewater agencies, municipalities, state agencies, utilities, and similar clients.
Qualify opportunities to advance high-quality deals that support profitable growth while mitigating contract, delivery, and commercial risk.
Expand the company's position as a provider of technical solutions for water/wastewater, biosolids, recycled water, and energy planning, design, and construction projects.
Leverage adjacent business lines, including power/energy, technology, and infrastructure advisory, to grow public agency and utility clients and project portfolios.
Own and deliver annual sales targets supported by pipeline development with 3–5x coverage.
Build and maintain executive-level relationships across strategic client accounts.
Lead complex pursuits, including positioning, teaming, and proposal strategy, in coordination with solution and pursuit teams.
Collaborate across the company to deliver integrated, enterprise solutions.
Maintain client engagement during project execution to drive repeat business and client satisfaction.