Client Account Clerk

People Corporation•Winnipeg, MB

18h•CA$40,000 - CA$44,000

About The Position

The Client Account Clerk provides a variety of office support services within the company and assists in the administration of Single and Multi Employer Plans. This role coordinates and directs the daily workflow of the clerical team, including processing member enrolments and changes, distributing payables and EFT notifications, processing daily claims transfers, and providing reception coverage for walk-in and telephone inquiries.

Requirements

Completion of post-secondary education in Office Administration, Business Administration, or a related field.
Previous related work experience in an office environment.
Sound knowledge of Microsoft Office and standard office administration procedures
Excellent grammatical, spelling, communication, and interpersonal skills.
Superior data entry skills and meticulous attention to detail.
Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
The demonstrated ability to learn and master new software and technology
The ability to adhere to existing company policies and procedures
The ability to use tact and discretion to maintain information in the strictest of confidence.

Responsibilities

Process member benefit plan enrolment forms for all groups.
Add, change, and delete coverage in database system.
Prepare and mail out communication letters to members.
Track and distribute cheques, notifications, and invoices for EFT payments.
Provide administration for daily claims transfers which includes Cash Flow updates and data transfer.
Update member’s beneficiary spreadsheet.
Execute cheque deposits and mail out cheques.
Provide reception relief including answering, coordinating, and directing inquiries to the appropriate department or individual.
Respond to emails regarding member’s inquiries and concerns.
Liaise with and provide information to employees and other stakeholders.
Maintain accurate records and documentation, including data entry, document processing, filing, and distribution of materials.
Support operational effectiveness by prioritizing workloads, ensuring data accuracy, maintaining procedures, and tracking activities in systems.
Perform additional duties as assigned.