Clerk, Per Diem (PD), Days

UMass Memorial Health•Southbridge, MA

5d•Onsite

About The Position

Under the general supervision of the office coordinator, this position performs a variety of duties within the Imaging Services office. These duties involve basic office skills and interactions with patients and Imaging Service personnel. Clerical duties include logging of patients, answering phones, scheduling, working with files, preparing exam envelopes, interaction with Department personnel and basic computer knowledge. Responsibilities include maintaining ethical relationships, maintaining records as directed, maintaining order and cleanliness, stocking and supplying office supplies and customer service support.

Requirements

Work experience in a clerical environment or in customer service field.
Computer literacy
Demonstrated customer service skills
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Nice To Haves

High school diploma or GED preferred

Responsibilities

Maintaining ethical relationships
Maintaining records as directed
Maintaining order and cleanliness
Stocking and supplying office supplies and customer service support
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.