Clerk

Otsego County•Cooperstown, NY

3d•Onsite

About The Position

The work involves responsibility for the performance of standard clerical tasks including the use of a personal computer and other office equipment. Specific duties vary with the needs of the department. Procedures are usually fixed but detailed instructions are given for new or difficult assignments. Work is reviewed by direct observation, checking completed work, periodic or spot checks, cross-checking or other steps in the clerical process. This position differs from Senior Clerk in that duties of a Clerk involve less complex operations than a Senior Clerk and tend to be routine in nature. Does related work as required.

Requirements

Working knowledge of office terminology, procedures and equipment
Working knowledge of business arithmetic and English
Working knowledge of the principles and practices of computerized records maintenance
Ability to perform close, detail work involving considerable visual effort and concentration
Ability to understand and follow oral and written instructions
Ability to establish and maintain effective working relationships with others
Ability to maintain neat and legible records
Clerical aptitude
Tact and courtesy
Graduation from high school or possession of a high school equivalency diploma
Applicants may be required to undergo a Local, State, and/or national criminal history background investigation, which will include a fingerprint check, to determine suitability for appointment. Failure to meet the standards for the background investigation may result in disqualification.

Responsibilities

Receives and organizes work to be processed and recorded
Contacts clients, vendors, and/or insurance carriers to obtain additional information or to update information
Answer telephone and take messages or provides callers with general information
Prepares, stores and retrieves lists and documents
Updates and stores department forms on a computer using word processing software
Orders office supplies and maintains inventory of supplies and equipment
Sorts, date stamps and distributes mail and packages
Maintains alphabetic, numeric and/or chronological files of correspondence, documents and materials by coding and filing new material, searching for requested material and periodically purging obsolete material
Makes copies of letters, files and reports
Schedules meetings and appointments
May attend meetings and take minutes
May serve as a receptionist and greet clients and/or visitors
May enter and retrieve information using computer database/spreadsheet software
May collect fees and account for monies received
May prepare and maintain time records and payroll data
Makes journal entries on computers or ledgers from original sources
Operates copier or other office machines