Full-Time Clerk

City of Eastpointe•23200 Gratiot Ave., MI

About The Position

Under the supervision of an assigned superior, the Clerk performs a full scope of basic clerical functions, including word processing, records management, data entry, customer service, and related activities. The role supports routine office operations and may include handling payments, processing permits and applications, assisting with purchase orders and invoices, maintaining supplies and office equipment, and learning department-specific software. The position requires a high school diploma with coursework in commercial subjects and two years of administrative support experience. Work is performed in a business office setting that is typically quiet and sometimes moderately noisy. The employee must be able to perform the essential duties without excessive absences.

Requirements

High school diploma with courses in commercial subjects.
Two years of administrative support experience.
Ability to enter data into a computer at a 70% accuracy rate.
Ability to handle money, make change, and perform bank reconciliations.
Basic computer literacy and knowledge of Microsoft Excel, Word, and Outlook.
General knowledge of municipal government structure, policies, procedures, and regulations.
Knowledge of general office operations and clerical and secretarial procedures and practices.
Ability to learn the policies and procedures of the assigned department.
Ability to gather data and prepare accurate, timely records, reports, notices, memos, and letters.
Ability to prepare and maintain accurate records and reports and perform mathematical computations quickly and accurately.
Ability to establish and maintain effective working relationships with employees, supervisors, and the general public.
Ability to communicate and understand information effectively and promptly through speaking, hearing, reading, and writing.
Ability to assess situations, solve problems, meet deadlines, and adapt to changing work priorities.
Ability to use basic office equipment, including a telephone, calculator, photocopier, fax, and computer, with applicable word processing, spreadsheet, database, email, and internet applications.
Must maintain orderly, law-abiding citizenship, sobriety, integrity, and loyalty as they pertain to and reflect upon employment with the City.
Must be physically and mentally able to perform essential duties without excessive absences.
Ability to read, write, speak, and understand English as required for the position, including following written and oral instructions.

Responsibilities

Receive, screen, and direct telephone calls, visitors, and correspondence to appropriate personnel; provide general information and customer service.
Prepare forms, correspondence, reports, memos, receipts, vouchers, permits, and similar documents or materials.
Type, enter data, copy, file, and perform other assigned clerical tasks.
Make postings, reconcile statements, and balance accounts and records according to established procedures; prepare simple reports of data results.
Sort, check, and file vouchers, reports, cards, charts, letters, and similar materials.
Create spreadsheets to tabulate and account for materials, supplies, activities, and other assigned information.
Prepare and maintain records, files, charts, data, schedules, reports, and related information.
Review records, forms, documents, attachments, and data for accuracy and completeness.
Collect fees, receive payments, and assist with issuing and processing permits and applications, as required.
Assist with routine purchase orders, invoices, and requisitions, including basic arithmetic computations.
Requisition, process, and maintain supplies and office equipment, as required.
Learn specialized software to perform assigned departmental duties, as required.
Perform other duties as required.