Clerk

WILLIAMSON STREET GROCERY CO-OP•Middleton, WI

1d•$21 - $21•Onsite

About The Position

As a Clerk at a Willy Street Co-op retail location, you will provide a high level of service to internal and external customers. Clerks work in one or more departments, including front end, deli, cheese counter, juice/coffee bar, produce, meat/seafood, grocery, or general merchandise. Meat Clerk and Deli Clerk positions are needed at the West Middleton location. The role is hourly, non-exempt, represented, and may be full- or part-time. There is no direct supervisory responsibility. Willy Street Co-op describes itself as socially and environmentally responsible and supports local community nonprofits and programs involving food, nutrition and well-being, sustainable agriculture, cooperative education, and social change. The organization values and promotes diversity, equity, and inclusion. The position involves helping departments operate effectively, assisting customers, carrying out department and shift duties, maintaining clean and orderly work areas, following food-safety and health regulations, and participating in training, meetings, and inventory. Work takes place in a fast-paced retail environment, which may include food-service equipment, coolers, cold or hot conditions, and moderate to high noise.

Requirements

Positive attitude and collaborative spirit.
Outstanding customer-service skills.
Ability to communicate effectively with customers, coworkers, and vendors.
Effective communication skills in English.
Flexible schedule with availability for daytime, evening, and weekend hours.
Willingness to learn and take on new responsibilities.
Regular, predictable attendance.
Ability to read, comprehend, and interpret instructions and documents.
Demonstrated accuracy and thoroughness.
Ability to work independently and in a fast-paced environment.
Ability to handle multiple demands and adapt to change and variety with little advance notice.
Ability to handle stressful situations calmly and effectively.
Ability to prioritize tasks, multitask, balance friendliness with efficiency, and maintain focus.
Ability to perform frequent standing, walking, bending, kneeling, squatting, sitting, reaching, and repetitive hand, wrist, elbow, and shoulder motions.
Ability to use hands or fingers to handle or feel.
Close, peripheral, and color vision; depth perception; and ability to adjust focus.
Ability to lift and move 60 pounds.

Nice To Haves

Previous experience working in a retail, grocery, or co-operative organization.

Responsibilities

Collaborate with department coworkers to help ensure the department operates effectively and is fully staffed.
Provide customers with product and store information and help them find what they need.
Depending on department assignment, prepare food; replenish hot or cold bars and coffee; stock products; and wash dishes.
Perform meat or seafood counter duties and stock products, as applicable.
Cull and stock produce, as applicable.
Face and stock grocery products, as applicable.
Accurately perform cashier duties, as applicable.
Regularly clean sales-floor and backstock areas to keep the workspace orderly and clean.
Complete assigned duties for the shift.
Comply with Health Department regulations and follow safe food-handling practices.
Increase product knowledge.
Participate in quarterly inventory.
Greet customers and offer assistance.
Treat people fairly, consistently, and with respect.
Follow Co-op policies and procedures.
Participate in required training and meetings.
Perform other duties as assigned by a supervisor.