Clerk

Americold•Strasburg, VA

About The Position

The Clerk performs a variety of clerical tasks, including answering telephones, managing records, processing documents, and maintaining office systems. The role also involves organizing materials, managing calendars, and supporting office operations through filing, inventory, and correspondence. Occasional business travel may be required. The position may also involve visits to warehouse operations in temperatures at or below freezing and occasional handling of objects weighing up to 20 pounds.

Requirements

  • High school diploma or GED preferred, or at least 1 year of work experience required.
  • Demonstrated experience providing customer service in a professional setting.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Nice To Haves

  • Ability to work efficiently in a fast-paced, deadline-oriented environment.
  • Ability to pay close attention to detail.
  • Ability to manage multiple tasks efficiently.
  • Ability to collaborate effectively with colleagues and respond appropriately to feedback.

Responsibilities

  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
  • Compile, copy, sort, and file records of office activities and business transactions.
  • Complete and mail bills, contracts, policies, invoices, or checks, and process documents.
  • Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
  • Operate office machines such as photocopiers, scanners, and computers, and organize materials as needed.
  • Review files, records, and other documents to obtain information and respond to requests.
  • Perform other essential duties as applicable and assigned.
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