Clerk

Midland County•Midland, TX

11d•Onsite

About The Position

Provides information; greets and interacts with the public in a professional and cordial manner on a daily basis. Enters and clears warrants. Responsible for facilitating the collection of fines, fees, and court costs imposed by all the courts administered by Midland County. Conducting in-person interviews with defendants, review payment plan applications, determines financial ability to pay and payment schedule; Use tools such as Omnibase, Accurint, and property records to verify information. Perform collections work on delinquent dockets, document all collection efforts and contacts. Tracking and monitoring payment of fines, fees, and court costs. Public contact responsibilities include dealing with adverse and confrontational situations on the phone and in person. Must pay thorough attention to detail in ensuring the accuracy and completeness of each defendant's personal financial information, payment schedules, and histories. Confirm and process warrants, pre-warrants, and recalls for all courts. Run daily deposit for all courts. Maintain and organize files for all courts. Process and set up payment plans for county and district. Process mail daily. Regular and timely attendance is required.

Requirements

High school diploma or equivalent.
Broad knowledge in collections techniques and customer service.
Working knowledge of computer programs and office procedures.
Ability to properly use lektreiver, copier, 10-key, multi-line telephone, and shredder.
Ability to operate computers.
Ability to read reports, letters, and memos.
Ability to communicate effectively, both in person and over the phone.
Ability to maintain effective working relationships with co-workers and other law enforcement personnel.
Ability to multi-task on tedious exacting work.

Nice To Haves

Some college preferred.
Knowledge of collections/accounts receivables.
Experience working with automated collections systems.
Experience dealing with customers in person.

Responsibilities

Facilitating the collection of fines, fees, and court costs.
Conducting in-person interviews with defendants.
Reviewing payment plan applications and determining financial ability to pay and payment schedule.
Using tools such as Omnibase, Accurint, and property records to verify information.
Performing collections work on delinquent dockets.
Documenting all collection efforts and contacts.
Tracking and monitoring payment of fines, fees, and court costs.
Dealing with adverse and confrontational situations on the phone and in person.
Ensuring the accuracy and completeness of each defendant's personal financial information, payment schedules, and histories.
Confirming and processing warrants, pre-warrants, and recalls for all courts.
Running daily deposit for all courts.
Maintaining and organizing files for all courts.
Processing and setting up payment plans for county and district.
Processing mail daily.