Clerk/Receptionist

Vancouver Coastal Health•Vancouver, BC

2d•Onsite

About The Position

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, this position performs a variety of communication and reception functions by telephone or in person to staff, residents and the public by performing duties such as answering the main Centre phone line, referring callers as appropriate, locating personnel through the use of pagers, or public address system, responding to emergencies, receiving visitors, responding to general enquiries and receiving resident items such as flowers for delivery. Performs a variety of clerical duties such as maintaining levels of ward medical supplies, updating staff/resident/client directories, sorting mail, photocopying, typing correspondence, documents and reports as required, and providing support to the Occupational Health & Safety Committee by taking minutes or notes at meetings.

Requirements

Grade 12
One year's recent, related experience or an equivalent combination of education, training and experience
Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing
Ability to deal with others effectively
Physical ability to carry out the duties of the position
Ability to organize work
Ability to operate related equipment

Responsibilities

Answering the main Centre phone line
Referring callers as appropriate
Locating personnel through the use of pagers, or public address system
Responding to emergencies
Receiving visitors
Responding to general enquiries
Receiving resident items such as flowers for delivery
Maintaining levels of ward medical supplies
Updating staff/resident/client directories
Sorting mail
Photocopying
Typing correspondence, documents and reports
Providing support to the Occupational Health & Safety Committee by taking minutes or notes at meetings