Clerk/Receptionist Radiology: PT

Firelands Health Careers•Sandusky, OH

2d•Onsite

About The Position

Firelands Health is seeking a Clerk/Receptionist for their Radiology department. This is a part-time position located in Sandusky, Ohio, a vibrant coastal town on Lake Erie. Firelands Health is committed to being a leading healthcare employer, offering a supportive environment and opportunities for professional growth. The facility is a not-for-profit healthcare system serving a large regional area with a mission to provide excellent healthcare and improve community wellness.

Requirements

High School graduate, or equivalent.
Computer skills necessary to perform clerical duties with a high degree of accuracy and speed, and to enter and retrieve data from computer.
Consistently demonstrates ability to use the hospital related computer programs, PACS, copier, fax, printer, and CD burners accurately.
Demonstrates knowledge of scanning equipment and scanning processes.
Ability to maintain neat and orderly files and records.
Ability to multitask in order to provide quality service.
Provides excellent customer service to all customers, co-workers, and medical staff.
Ability to communicate effectively with management, physicians, co-workers, and patients.
Ability to handle sensitive telephone and face-to-face inquiries and problems.

Nice To Haves

Previous clerical/customer relations experience preferred.

Responsibilities

Explain the general consent form and HIPAA – Notice of Privacy Practices to patients.
Obtain signature on all appropriate paperwork.
Scan customer’s ID, insurance cards, patient orders and other necessary forms into the computer.
Order appropriate exam for customer while making sure the orders are validated and appropriate medical necessity passes for Medicare patients or provide the customer with the ABN for signature.
Check for prior authorizations on required procedures before exam is performed.
Notify appropriate department of patient’s arrival.
Check lab orders for medical necessity and order labs to the holding room to be drawn before exam.
Performs short registration on patients if not pre-registered.
Ensures patient flow is maintained and informs appropriate department so issues are resolved in a timely manner.
Alerts patient of wait time or any delay for service.
Print daily schedules from Community Wide Scheduling for all imaging departments.
Check schedules for prior related exams and annotate on the schedule.
Check CT, MRI, and Nuclear Medicine for studies that need prior authorization to make sure proper authorization has been received and the test is approved.
Prepare CD’s and reports along with release of information paperwork for patients need to pick up records.
Verify appropriate required ID’s before releasing to the patient according to HIPAA rules.