Radiology Receptionist

TriState Health•Clarkston, WA

23h•$39,520 - $61,568•Onsite

About The Position

The Radiology Receptionist is responsible for greeting scheduled Radiology outpatients upon arrival, answering incoming telephone calls, completion of daily appointment reminders with thorough explanation of test preparation instruction, timely imaging records releases (iSite CD), retrieval and organization of imaging records from external facilities to ensure a seamless check-in experience. Excellent customer service skills are a must, and the role may involve working under stressful circumstances at times. The schedule for this position is Monday - Friday 9:30am - 6pm.

Requirements

High school diploma or equivalency (GED), required.
Experience with general office equipment; fax, telephone, copy machine, computer, required.
Strong organizational skills and ability to prioritize tasks.
Ability to communicate face to face and via telephone with patients, families, physicians and co-workers.
Ability to type and use telephone.
Ability to identify and solve problems independently.
Excellent computer skills and the ability to adapt to various programs/systems.
Excellent verbal and written communication skills, provides high quality customer service.

Nice To Haves

Medical terminology coursework, preferred.
Previous healthcare experience, preferred.
1 to 2 years customer service experience, preferred.
Working knowledge of medical terminology.

Responsibilities

Greeting scheduled Radiology outpatients upon arrival
Answering incoming telephone calls
Completion of daily appointment reminders with thorough explanation of test preparation instruction
Timely imaging records releases (iSite CD)
Retrieval and organization of imaging records from external facilities to ensure a seamless check-in experience