Clerk - Parks and Facilities

The Corporation of The City of Victoria•Victoria, BC

3d•Onsite

About The Position

Perform clerical functions for the Parks and Facilities division. This role involves managing permit applications, responding to public inquiries, maintaining records, and performing general office duties.

Requirements

High school graduation.
2 years of related experience.
Typing speed of 60 wpm.
Working level operation of current City of Victoria word processing, spreadsheet, and database programs.
Ability to organize and prioritize work.
Ability to maintain accurate records.
Ability to deal with the public and outside agencies in a courteous and tactful manner.
Ability to understand and apply techniques of office procedures.
Ability to establish and maintain effective working relationships.
Ability to communicate effectively.

Nice To Haves

May be requested to substitute in a more senior position.

Responsibilities

Receive, process, distribute, and track permit applications.
Assist with the permitting process and ensure application completeness.
Enter and update permit-related transactions in the computerized system, including conditions, deposits, and fees.
Prepare documents for permits and services, collect deposits, refunds, and fees, and maintain payment records.
Process deposit refunds.
Respond to inquiries from the public, other departments, and outside agencies regarding Parks and Facilities programs and services.
Schedule on-site appointments and direct inquiries to the appropriate City Department or division.
Maintain a variety of manual and computerized spreadsheets, records, and files.
Assist with data entry, enter and close Calls-for-Service, and perform payroll time entry.
Type letters, reports, minutes, agendas, memos, forms, invoices, requisitions, inventory sheets, and reports.
Coordinate training schedules.
Complete expense claim forms.
Operate office equipment.
Sort and distribute mail and deliveries.
Order and maintain office supplies and general equipment.
Perform related duties where qualified.