Clerk IV (Office Manager)

UMass Amherst•Amherst, NY

10d•Hybrid

About The Position

The Clerk IV (Office Manager) will be working in collaboration with the Marieb Center for Nursing and Engineering Innovation Co-Directors providing administrative support and is responsible for overseeing all day-to-day and strategic operational aspects of the Marieb Center. This is a 3-year appointment with the possibility of extension based on funding.

Requirements

Three (3) years of full-time or equivalent part-time administrative experience.
Excellent oral and written communication skills, including telephone etiquette, proper grammar, spelling, punctuation, and the ability to comprehend and convey information clearly and professionally.
Strong interpersonal and collaboration skills, with the ability to work effectively with internal and external constituents in a diverse community, maintaining harmonious working relationships.
Proven ability to handle confidential materials with discretion and exercise sound, independent judgment in managing sensitive issues and prioritizing communications.
Highly organized and detail-oriented, with the ability to manage multiple complex tasks simultaneously in a fast-paced environment with frequent interruptions.
Demonstrated ability to plan, prioritize, and follow through on assignments independently, while meeting deadlines and maintaining accuracy.
Proficient in general office practices, including maintaining records, compiling information, and performing basic bookkeeping functions.
Advanced computer skills, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), shared file systems (e.g., Teams, OneDrive), and standard office equipment; quick to learn new software tools.

Nice To Haves

Experience in program administration, academic administration, business administration, or a related field.
Knowledge of specific college level and university academic and administrative policies, travel policies, procedures, and operations.
Knowledge of specific hardware and software in use by the Center and University.

Responsibilities

Act as first point of contact for those interested in Elaine Marieb Center for Nursing and Engineering Innovation work. Able to communicate clearly and professionally with individuals of all backgrounds, experiences, and needs.
Maintain departmental email and calendar for the Elaine Marieb Center for Nursing and Engineering Innovation.
Provide support for the faculty pilot grants. Collect submissions, maintain contact with awardees, and organize fund dispersal with the business office. Collect and track reports from grant groups.
Receives and distributes incoming mail, memoranda, packages, etc. to appropriate individuals within the department.
Ability to work on different tasks within a day to ensure due dates are met.
Ability to prioritize duties and exhibit excellent communication skills both written and verbal.
Compose correspondence for routine communications such as requests for information, confirmation of meetings, etc.
Researches purchasing needs for the center using University resources and facilitates no-bid justifications as needed when shopping in Buyways.
Expedites graduate and undergraduate student appointments for Center through collaboration with the Dean's offices.
Produces serial reporting from Summit for the Center.
Manages a corporate card for Center, travel, and travel reimbursement for the Center members. Makes travel arrangements, confirms, and provides travel information to travelers. Processes travel reimbursement and maintain files associated with travel.
Composes, edits, and compiles correspondence, reports, memoranda, publications, and other documents on behalf of the Center when appropriate. Ensures proper electronic files of all correspondence.
Compiles statistical information to be included in reports of departmental work.
Maintains productive working relationship with Colleges of Nursing and Engineering, and other campus and off-campus offices.
Performs other related duties as assigned.