Clerk III – UI Health Care Sioux City Clinic 100%
About The Position
University of Iowa Health Care – UI Community Clinics is seeking a full-time Clerk III at its Sioux City Clinic. This high-volume public-contact role provides front-desk reception, including checking patients in and out and scheduling clinic appointments. The position requires multitasking and regularly answering phones to assist internal and external customers. The Clerk III enters patient demographic and healthcare-provider information into the hospital EPIC system, follows prescribed name-search procedures, and coordinates with other scheduling clerks, patients, physicians, specialty nurses, and healthcare providers. The employee may cover scheduler or receptionist duties during colleagues’ absences and perform other clerical duties as assigned. The regular position is located in Sioux City, Iowa, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., with a 30-minute lunch break. No weekends, on-call time, or holidays are required. The stated salary range is $39,859.92–$59,340.96 at 100% time, based on years of experience. Applicants must submit a resume and plain-text cover letter addressing how they meet the required and desired qualifications. Successful candidates must disclose conviction history and undergo a criminal background check. The position is not eligible for University sponsorship for employment authorization.
Requirements
- Any combination of related clerical office experience, related undergraduate education, and/or post-high-school clerical training equivalent to two years of full-time employment.
- Public-contact or customer-service experience.
- Excellent written and verbal communication skills.
Nice To Haves
- Demonstrated excellent teamwork and collaboration.
- Previous experience successfully multitasking priorities.
- Medical terminology experience.
- Experience with EPIC.
- Customer-service experience in an ambulatory healthcare setting.
- Previous experience in a primary-care healthcare setting.
- Demonstrated excellent written and verbal communication.
Responsibilities
- Gather patient demographic information and enter it into the hospital EPIC system.
- Gather information about referring entities, primary care providers, and other healthcare providers and enter it into the hospital EPIC system.
- Perform proper name-search procedures as outlined in the Policy and Procedures Manual.
- Alternate with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the scheduling desk.
- Assume scheduler and/or receptionist duties during colleagues’ absences.
- Maintain effective communication with appropriate divisions.
- Perform miscellaneous clerical duties as assigned.
- Provide front-desk reception, including checking patients in and out and scheduling clinic appointments.
Benefits
- Paid vacation.
- Paid sick leave.
- Health insurance options.
- Dental insurance options.
- Life insurance options.
- Disability insurance options.
- Employer contributions to retirement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
