Clerk III

Commonwealth of Massachusetts • Waltham, MA

2d • Onsite

About The Position

The Department of Developmental Services (DDS) is seeking qualified candidates for a Clerk III position at our Metro Regional Office in Waltham. This role provides clerical support to Metro Residential Services (MRS), a division of DDS Metro which operates 20 group homes for adults with disabilities in the Boston area. This role will also support the Metro Region's Business Office. The Clerk III assists MRS and the Business Office with a variety of administrative tasks. This is a Full-time, 37.5 hour position with a shift from 8:45 am - 5:00 pm, and days off on Saturday and Sunday. Flexibility is required to meet the needs of the Regional Office.

Requirements

• At least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:
• Ability to understand, apply and to explain, rules, policies, and procedures governing MRS/the Business Office
• Able to use proper grammar, punctuation and spelling
• Ability to follow written and oral directions
• Ability to assemble items of information in accordance with the established procedures
• Ability to work with names, numbers, codes and/or symbols
• Ability to file material in accordance with the standard filing procedures
• Ability to maintain accurate records
• Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation.
• Skill in operating office equipment
• Ability to perform arithmetical computations with speed and accuracy

Nice To Haves

• I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.
• II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.
• III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience.
• IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.
• Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

Responsibilities

• Files material such as correspondence, reports, applications, meeting minutes, bills etc. as requested by supervisor.
• Answers telephones.
• Files requests, provides routine information, supports staff in solving problems, finding resources, or getting assistance.
• Prepares, creates and maintains files of forms which are standard for MRS/the Business Office to conduct day to day business.
• Completes standard forms as requested.
• Serves as main point of contact for receipts collection from MRS homes and turns them in timely to the Business Office.
• Makes calculations and codes receipts according to the classification handbook and responsible for reconciling discrepancies and independently.
• Acts as liaison between MRS and the Business Office.
• Follows up with MRS homes on documentation as needed in a prompt and professional manner.
• Requests Purchase orders in FMIS and uploads the necessary backup.
• Assists and provides backup with the vendor service requests. Ex: Ricoh, Ready Refresh, WB Mason, etc.
• Receives and distributes mail, memoranda, packages, and copying.
• Operates standard office equipment; such as; computers, copy machines, fax machines and ensures they are maintained and cleaned.
• Schedules the conference room, coordinates meetings, interviews and appointments.
• Makes calculations and code receipts according to prescribed formulas for the purpose of processing documents.
• Notifies appropriate parties, orally or in writing, of information as requested.

Benefits

• Comprehensive Benefits
• outstanding suite of employee benefits that add to the overall value of your compensation package
• work experience that supports you, your loved ones, and your future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED