Clerk III (Custodial Operations - PM Shift)

Chimes•Fort George G Meade, MD

5d•Onsite

About The Position

This position is responsible for performing clerical and administrative functions within Custodial Operations, specifically on the PM Shift. The role requires a high level of accuracy, adherence to agency policies and contract specifications, and the ability to work with limited supervision. The Clerk III will handle a variety of tasks including record keeping, visitor assistance, correspondence management, and supporting site management with operational issues and reporting. This is an essential personnel position, meaning the employee may be required to remain at or report to work during institutional emergencies.

Requirements

Active Top Secret/SCI (with Polygraph) security clearance
Minimum of four (4) years’ experience in clerical work including administrative duties
Thorough knowledge of standard English, basic arithmetic, and modern office methods and equipment required
High degree of skill in typing and computer utilization
Proficient in a variety of software including Word, Excel, and PowerPoint
Valid driver’s license from state of residence and ability to drive
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures
US Citizenship required
Ability to work with limited direct supervision
Ability to maintain confidentiality
Ability to work without assistance to complete assignments
Ability to work in a constant state of alertness and with safety always in mind
Ability to follow directions and focus on tasks
Ability to make decisions and solve problems
Ability to be organized, flexible, and dedicated to quality service
Ability to handle tasks with judgement, tact, and accuracy
Ability to prioritize and manage multiple tasks effectively
Ability to analyze data and recommend corrective action
Ability to manipulate numbers
Ability to report problems or relate information
Ability to understand and comply with safety procedures and environmental requirements
Ability to read, write, and speak (communicate and relate information) English
Ability to understand terminology of the office unit
Ability to use a computer for data input and retrieval of information as required
Ability to file, type, photocopy, collate, and operate office machinery
Ability to maintain and submit reports, logs, and other paperwork in a timely manner
Ability to use and care for equipment and cleaning supplies properly
Ability to notice and report changes in work space conditions
Ability to complete tasks in a timely manner with numerous interruptions
Ability to attend work regularly according to assigned schedule and company policies
Ability to work a flexible schedule as required
Ability to attend and participate in training and work related meetings
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
Ability to comply with all building, security, and company policies and procedures

Nice To Haves

Valid CPR/FR certification preferred
Knowledge of typing, filing, and office procedures, routines, and best practices
Knowledge of Computerized Maintenance Management System (CMMS) such as MAXIMO, SAMS, TAMS, JAMS

Responsibilities

Comply with all Agency policies and procedures and follow contract specifications
Promptly respond to all calls or messages from supervisor or designated representative
Perform clerical and administrative functions ensuring accuracy and completeness
Direct lower level clerks
Assist in the development and implementation of a wide variety of office practices and procedures
Make simple adaptations and interpretations of a limited number of substantive guides and manuals
Using administrative skills, assist in the recognition of issues, inconsistencies, potential problems, discrepancies related to office operations and report to site management
Develop and maintain computer record keeping systems for the site
Answer phone, handle issues as appropriate, take and deliver messages, forward calls as necessary
Provide assistance to visitors and announce to appropriate personnel
Handle problems and issues and refer substantive issues to site management
Review incoming correspondence, sort, and route mail as well as send and receive faxes
Fax, e-mail, FedEx documents to corporate headquarters; make photo copies as needed
Take service calls and maintenance requests from customers, forward as required
Prepare and sign routine correspondence; send correspondence out as required
Maintain flow and output of work, prepare and forward documents as required
Make decisions regarding the priority, frequency, and sequencing of job duties
Identify problems that affect the orderly flow of work
Schedule appointments and make arrangements for conferences and meetings
Attend meetings, take notes, and distribute minutes
Assist with new hire paperwork, verify completeness, and forward as required
Coordinate personnel and administrative forms for the office and forward to corporate
Develop, complete, and maintain requested reports and records
Verify accuracy and completeness of reports and outgoing correspondence
Compile information, handle and adjust complaints
Assist in the input of Quality Control data, completion of reports, analysis of QC trends and data analysis, and contributes to decisions regarding the effectiveness of the QC program and individual performance
Assist with payroll, forward time sheets, and prepare staffing reports
Assist in the analysis of payroll reports and data and contribute suggestions to site management
Distribute paychecks
May handle petty cash
Maintain administrative supplies at acceptable level ordering as needed
Order and distribute uniforms
Comply with uniform dress code and personal hygiene standards
Comply with all security procedures; wear ID badge(s) at all times while working at site
Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development
Perform inventory
Assist Contract Administrator with a variety of administrative reports and other duties
Clean and maintain equipment and keep office neat and organized
Assist in badging process for all new employees
Perform other duties and tasks as needed