Clerk III - DeGowin Blood Center

University of Iowa • Iowa City, IA

1d • Onsite

About The Position

The Department of Pathology is seeking a Clerk III to greet patients, donors, and visitors in the DeGowin Blood Center and on blood drives. Perform and coordinate clerical work, schedule donors and patients, assist with clinic reception duties, purchase and receive supplies and other items. This position is 100% time, Monday-Friday, with 3 weeks from 0730-1600 and 1 week from 1100-1930 on rotation with some flexibility for coverage, rotating weekends, holidays, and on-call.
The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists.

Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
• Must have a valid driver’s license and the ability to meet Fleet Safety Standards.

Nice To Haves

• Ability to transport and move supplies and inventory is highly desired.
• Ability to adapt to multiple computer programs.
• Competent use of Microsoft Outlook, Word, and Excel.
• Attention to detail needed for financial and regulatory tasks.
• Demonstrate abilities to communicate effectively, both verbally and in written form.
• Ability to make decisions requiring interpretation and judgment.
• Demonstrated ability to organize and prioritize multiple tasks in a fast-paced environment.
• Previous experience with high volume public contact.
• Ability to provide excellent customer service skills.

Responsibilities

• Performs customer service on phone and in person.
• Multiple patient, donor, and blood drive related tasks.
• Purchases supplies and requested items and/or enters receipts into People Soft/Oracle according to policy.
• Attends blood drives as scheduled.
• Interacts with staff and public in a professional manner.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree