Clerk II OPMH - Grand

Lake County•Waukegan, IL

About The Position

The Clerk II is a member of the Outpatient Mental Health Team and provides a range of clerical and administrative services, including handling medical records, general correspondence, reports, and forms. The role handles or directs calls from members of the public and staff in a way that serves the caller’s needs. The schedule is 37.5 hours per week: Monday 8:00 a.m.–4:00 p.m.; Tuesday 12:00 p.m.–8:00 p.m.; and Wednesday through Friday 8:00 a.m.–4:00 p.m. The position supports efficient office operations through data entry, record maintenance, filing, receptionist coverage, report preparation, and general secretarial support. It may also include interpreting when required for a bilingual employee. Applicants must live in Illinois or Wisconsin to be eligible to work at the Lake County Health Department. Employment offers are conditioned on successful completion of background screening and drug and alcohol testing, and may include a pre-employment medical examination. The position is represented by AFSCME Council 31.

Requirements

  • High school diploma or G.E.D. certificate.
  • One year of general office experience.
  • Ability to efficiently use a computer, including Microsoft Office.

Nice To Haves

  • Spanish-speaking is a plus.

Responsibilities

  • Enter programmatic data into a computer and enter data into various computer programs.
  • Type client records, correspondence, and memoranda.
  • Serve as a receptionist when required.
  • File documents, correspondence, and client-related records properly.
  • Maintain and keep records.
  • Interpret when required, if bilingual.
  • Promote efficient office operations.
  • Provide general secretarial support to the program.
  • Compile reports, data, and other documents as assigned.
  • Handle or direct calls from the public or staff in the best interest of the caller.
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