Clerk II - OPMH - Grand

Lake County•Waukegan, IL

About The Position

The Clerk II is a member of the Outpatient Mental Health Team and provides administrative and clerical services, including handling medical records, correspondence, reports, and forms. The position handles or directs calls from the public and staff in the caller’s best interest and supports efficient office operations. The work schedule is 37.5 hours per week: Monday 9:00 a.m.–5:00 p.m.; Tuesday and Wednesday 8:00 a.m.–4:00 p.m.; Thursday 12:00 p.m.–8:00 p.m.; and Friday 8:00 a.m.–4:00 p.m. Applicants must live in Illinois or Wisconsin to be eligible to work for the Lake County Health Department. Employment offers are conditioned on successful completion of a background screening and drug and alcohol testing, and may include a pre-employment medical exam. This position is represented by AFSCME Council 31.

Requirements

  • High school diploma or G.E.D. certificate.
  • One year of general office experience.
  • Ability to efficiently use a computer, including Microsoft Office products.

Nice To Haves

  • Spanish-speaking ability is a plus.

Responsibilities

  • Enter programmatic data into the computer and data into various computer programs.
  • Type client records, correspondence, and memoranda.
  • Serve as receptionist when required.
  • File documents, correspondence, and client-related records properly.
  • Maintain and keep records.
  • Interpret when required if bilingual.
  • Promote efficient office operations.
  • Provide general secretarial support to the program.
  • Compile reports, data, and other documents as assigned.
  • Handle or direct calls from the public and staff in the best interest of the caller.
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