2026-27 Clerk II - First Things First - Community Ed

Paradise Valley USD 69•Phoenix, AZ

1d•Onsite

About The Position

The job of Clerk II is done for the purpose of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc., providing clerical support to administrative personnel, and providing requested information and/or referral to other parties that participate or need support with resources and referrals related to the Family Resource Center’s First Things First grant. This position requires flexible work hours that align with the hours of program and event calendars. The workweek may include nights and weekends, and may involve working irregular hours in order to meet grant requirements. This position is performed in a generally clean and healthy environment.

Requirements

Preparing and maintaining accurate records
Operating standard office equipment
Utilizing pertinent software applications
Customer service
Screening telephone calls
Basic math
Understand written procedures
Write routine documents
Speak clearly
Understand written and oral instructions
Business telephone etiquette
Office practices
Record keeping and record retention practices
Scheduling activities and/or meetings
Gather, collate, and/or classify data
Use basic, job-related equipment
Flexibility to work with others in a variety of circumstances
Work with data utilizing specific, defined processes
Operate equipment using defined methods
Work with a wide diversity of individuals
Work with similar types of data
Utilize specific, job-related equipment
Some problem solving may be required to identify issues and select action plans
Problem solving with data may require independent interpretation
Problem solving with equipment is limited
Maintaining confidentiality
Adapting to changing priorities
Working with frequent interruptions
Communicating with diverse groups
Displaying tact and courtesy
Organizing tasks
Working with immediate supervision
Providing information and/or advising others
Utilization of some resources from other work units may be required to perform the job's functions
Adhere to the First Things First standards of practice
Job related experience is required
High school diploma or equivalent

Nice To Haves

Two years working with families of young children preferred
Bilingual preferred

Responsibilities

Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages, emailing messages.
Coordinates a variety of projects, functions and/or program components (e.g. meetings, substitute coverage, maintains electronic calendars for the public etc.) for the purpose of completing activities and/or delivering services in a timely fashion related to First Things First grant funding.
Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures.
Inputs data into commercial and customized databases (e.g. attendance, scheduling, transcripts, etc.) for the purpose of ensuring accuracy of data.
Maintains a wide variety of manual and electronic documents files and records (e.g. absence reports, etc.) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements.
Performs general clerical functions (e.g. copying, faxing, data entry, filing, purchase orders, purchasing work orders for building maintenance etc.) for the purpose of supporting grant operations.
Schedules a wide variety of activities (e.g. appointments, building use, bus and van usage, etc.) for the purpose of making necessary arrangements for the Family Resource Center.
Supports program with setup and breakdown of tables, chairs, materials as well as cleaning program materials.
Maintains reception area materials for the purpose of providing resource information to visitors.
Monitors individual and/or groups of students in a variety of settings (e.g. During adult only parenting programs) for the purpose of providing a safe and positive learning environment.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.