Clerk II-Vocational Services

Department of Public Safety•San Angelo, TX

9d•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Clerk II performs entry-level administrative support and/or technical program work for Vocational Services. Clerk II is the lead employee in the completion of the client payroll and in the provision of clerical services such as handling correspondence, documents, performing complex data entry, answering, and routing calls, taking messages, greeting, and directing visitors. Clerk II work under the direct supervision of the Vocational Director at San Angelo Supportive Living Center. Clerk II have no supervisory responsibilities. Other duties include, but are not limited to, reception duties, types of invoices/purchase orders, timekeeping, maintaining office inventory, ordering specialty and warehouse items, the coordination of confidential information, and other duties as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgement. Completion of work requires originating new methods and/or techniques and decisions are varied based on well-defined principles. The shift is generally 8:00 a.m. to 5:00 p.m., Monday through Friday. Some flexible hours may be required to complete special assignments or end of the month processing. Other duties as assigned include but are not limited to actively participating and/or service in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

Must have graduated from a standard high school or equivalent.
Must have one (1) year of office experience.
Must have one (1) year of work experience in clerical duties.
Must have experience in Microsoft office (i.e. Word document, Excel, Outlook)
Experience completing data entry.
Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date.
Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure.
Eligible driving record required based on HHSC Fleet Management policy.

Nice To Haves

Knowledge of office practices and administrative procedures
Ability to establish and maintain effective professional working relationships, internally and externally, and to work effectively in a team environment
Ability to manage competing priorities and to work under pressure with frequent interruptions.
Knowledge of payroll guidelines and processes.
Knowledge with office operations including, but not limited to handling correspondence, documents, answering and routing calls, taking messages, greeting, and directing visitors.
Must possess a knowledge of client payroll, vocational services, and data entry.
Ability to meet requested deadlines.
Skill in the use of standard office equipment and software.
Must have excellent communication skills, including writing and speaking.
Must always exhibit a high degree of professionalism, business judgment, tact and respect.
Ability to perform quality control checks on data entry by department staff.

Responsibilities

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Ensures compliance with Department of Labor standards and guidelines, Workforce Innovation and Opportunity Act (WIOA) and SSLC policy.
Complete individual payroll promptly and accurately as prescribed in the Vocational Payroll Policy and Procedures and in accordance with the Department of Labor Laws.
Submits completed information for billing to Accounting as prescribed in the Vocational Payroll Policy and Procedures.
Enter invoices on SGSSLC share folder, sets up files for businesses, reviews subsidiary to ensure accounts are paid in a timely fashion and type collection letters for outstanding accounts .
Establish and maintain positive, supportive relationships with individuals served by co-workers and individual family members.
Work harmoniously with others and assist when requested or needed.
Establish and maintain effective, positive and courteous communications with customers regarding contract and production information, and purchase orders.
Establish and maintain practices that ensure the accurate and timely flow of written and verbal communication within and between departments.
Inventories, organizes, and initiates supply orders from the warehouse and maintains the storage room.
Order office supplies and specialty items as needed for the department.
Ensure environment is free of safety hazards by correcting any hazards found and reporting them to the supervisor, housekeeping, or maintenance.
Continually enhance job performance by participating in career growth and development activities by participating in mandatory facility training for maintenance and competence development.
Become familiar with and abide by the rules of the agency and facility policy, procedure, and guidelines.