Clerk II - Safety and Security

University of Iowa•Iowa City, IA

1d•Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking a Clerk II to perform work related to the visitor management process and ensuring that function is operating effectively. Duties will involve the use of Epic, computer terminals, and/or a variety of software and conventional office equipment. This position will be located at the information desks, specified entrances, and / or administration offices. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Requirements

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to one year of full-time employment
Applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.

Responsibilities

Schedule and serve as the point of contact for Safety Ambassadors
Update vendor lists
Communicate any change in policies or procedures
Ensure all entrances are running smoothly
Track compliances and attendance
Provide real time feedback to Safety Ambassadors and inform Hospital Security Officer Supervisors with ongoing performance issues
May also check in visitors, assist with wayfinding, and de-escalate situations with patients and visitors.