Clerk, ER-Admitting
About The Position
The Emergency Department is a full-service ER designed to meet the unscheduled and emergency needs of approximately 60,000 Emergency patients per year. STEGH is one of the best performing hospitals in Ontario for ER wait times! The ER/Admitting Clerk is responsible for interviewing and registering patients into the Cerner system to initiate and maintain an accurate database that will be used by Hospital departments to assist in the provision of quality care for all. In addition, this position will be responsible for all Emergency registrations and inpatient admissions, discharges, and transfers. This department is often the first point of contact for patients and their families.
Requirements
- Completion of post-secondary Medical Office Assistant/Health Care Office Assistant course is required
- Minimum of one (1) year Emergency Unit Clerk experience within the last three (3) years
- Knowledge of medical terminology
- Working knowledge of general office procedures and methods, and computerized patient database systems to retrieve patient information
- Demonstrated advance computer knowledge and skills with experience using Outlook, Electronic Patient Record, Cerner, LaunchPoint and Microsoft Office
- Proven ability to provide excellent communication and customer service with the public and staff, in person and on the telephone
- Ability to write legibly
- Ability to work calmly and efficiently in a fast-paced environment with many interruptions and changing demand
- Demonstrated ability to attend work on a regular basis in accordance with STEGH’s Attendance at Work Program
- Acceptable performance record
Nice To Haves
- Crisis Intervention Training
- Crucial Conversations Training
Responsibilities
- Interviewing and registering patients into the Cerner system to initiate and maintain an accurate database.
- Responsible for all Emergency registrations and inpatient admissions, discharges, and transfers.
Benefits
- Health Care of Ontario Pension Plan (HOOPP)
- Full Time Status: Paid vacation and a comprehensive benefits plan
- Part Time Status: Percentage of earnings in lieu of vacation/benefits
- Training and development opportunities
- Access to our Health and Wellness 360 Program including an onsite social worker
- Yoga, stretching, mindfulness sessions, and much more!
- Access to a walking track, exercise circuits and the hospital gym
- An opportunity to contribute to a compassionate, diverse, and talented workplace
- Be a part of a team environment where ideas for continuous improvement are encouraged and heard
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
