Clerk Department 2nd Front End-FT

Sobeys•Churchover, NS

12d•CA$17 - CA$22•Hybrid

About The Position

Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff. Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Requirements

Ability to work independently in a fast paced environment
Above average communication skills (oral and written)
Full knowledge of department operations and skills
Proficient use of Microsoft Office Suite
Full knowledge of total store operations and skills
High school diploma
Minimum of 18 months of experience working in the front-end department

Responsibilities

Create a coaching and development culture for all department employees, which embraces a passion for food
Manage department personnel which includes scheduling, recruitment, performance management and training
Responsible for ensuring the communication of operational requirements/changes to front-end department employees
Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Provide customer service to meet customer needs
Merchandises front end racks and fixtures along with ordering of product
Order and maintain inventory
Process and resolve customer concerns and requests
Execute winning conditions
Execute SMART Initiatives
Ensure all applicable company policies and procedures are communicated and adhered
Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained
Perform department administrative duties as required
Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs
Balance cash office according to company policies and procedures
Perform negative tracking procedures through Navistor
Identify and correct cash discrepancies
Perform payroll functions
Thoroughly understand all relevant company programs, attend training as required
Maintain knowledge of current industry trends
Be known as the employer of choice by actively supporting an environment of employee engagement
Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
As requested by company