Clerk, Admit/Registration

NueHealth•Lee's Summit, MO

About The Position

This role is responsible for admitting patients in accordance with established policies and procedures. The Clerk will assemble and explain all required paperwork and forms to patients, verify patient identity, and ensure proper completion of all paperwork prior to the patient's procedure. This position also assists the Financial Counselor in obtaining pertinent information for patient registration and attaches proper means to document patient identity. The Clerk verifies all patient demographic and insurance information for accuracy, documents required information in the patient management system, and collects applicable copays, deposits, and previous balances owed. The role involves preparing patient forms and packets daily, providing information to patient families according to HIPAA policies, and assembling patient medical record forms. Additionally, the Clerk pulls previous patient records, scans documents into the EMR system, notifies the BOM of system issues, maintains vendor check-in/out logs, coordinates reception/admitting area activities, and informs facility staff of admission delays. The Clerk also answers incoming telephone lines, accepts and relays messages, distributes schedules, maintains patient confidentiality, identifies emergencies, and performs various clerical duties, including preparing deposits, assisting with facility records, and stocking the nourishment area. Additional duties may be assigned by the BOM.

Requirements

Ability to admit patients in accordance with established policies and procedures.
Ability to assemble and explain all required paperwork and forms to patients.
Ability to verify patient’s identity and ensure proper completion of all paperwork prior to patient’s procedure.
Ability to assist Financial Counselor in obtaining pertinent information to register patient and attach proper means to document patient identity.
Ability to verify all patient demographical information at time of admissions.
Ability to document all required information in patient management system.
Ability to verify patient insurance information for accuracy including subscriber information, claims address, and any information that was unable to be obtained during benefit verification process.
Ability to maintain the patient management system and all other systems involving patient information.
Ability to collect all applicable copays, deposits, and previous balances owed at time of admissions.
Ability to prepare all patient forms and packets daily to ensure all necessary documentation is ready at the time of admitting.
Ability to provide pertinent information to the patient's family in the waiting area according to HIPAA policies and procedures.
Ability to assemble patient medical record forms and prepare patient identification.
Ability to pull previous patient records and attach to charts for next visit.
Ability to scan all required documents into facility EMR system as needed.
Ability to notify BOM of any system interfacing or operational issues.
Ability to maintain and verify that all venders are using RepTrax to check in and out of facility.
Ability to coordinate reception/admitting area activities for effective communication with all areas of the Facility.
Ability to notify BOM of any patient issues at the time of admitting such as benefit verification questions, payment issues, or any other patient questions or concerns that need attention prior to patient admission.
Ability to answer incoming telephone lines in accordance with facility policies and procedures and direct the caller accordingly.
Ability to accept and relay messages effectively.
Ability to inform Facility Staff of admission delays and activities concerning admissions.
Ability to distribute surgery and GI schedule daily.
Ability to maintain and protect each patient's right to confidentiality.
Ability to identify emergencies and initiate appropriate response.
Ability to assume clerical duties and responsibilities as necessary.
Ability to prepare daily over the counter deposits.
Ability to assist with preparation and maintenance of facility records.
Ability to assist in maintaining cost effectiveness by preventing waste of supplies.
Ability to maintain and stock nourishment area.
Ability to perform additional duties assigned by BOM.

Responsibilities

Admits patients in accordance with established policies and procedures.
Assembles and explains all required paperwork and forms to patients.
Verifies patient’s identity and ensures proper completion of all paperwork prior to patient’s procedure.
Assists Financial Counselor in obtaining pertinent information to register patient and attaches proper means to document patient identity.
Verifies all patient demographical information at time of admissions.
Document all required information in patient management system.
Verifies patient insurance information for accuracy including subscriber information, claims address, and any information that was unable to be obtained during benefit verification process.
Maintains the patient management system and all other systems involving patient information.
Collects all applicable copays, deposits, and previous balances owed at time of admissions.
Prepare all patient forms and packets daily to ensure all necessary documentation is ready at the time of admitting.
Provides pertinent information to the patient's family in the waiting area according to HIPAA policies and procedures.
Assembles patient medical record forms and prepares patient identification.
Pulls previous patient records and attach to charts for next visit.
Scan all required documents into facility EMR system as needed.
Notifies BOM of any system interfacing or operational issues.
Maintain and verify that all venders are using RepTrax to check in and out of facility.
Coordinates reception/admitting area activities for effective communication with all areas of the Facility.
Notifies BOM of any patient issues at the time of admitting such as benefit verification questions, payment issues, or any other patient questions or concerns that need attention prior to patient admission.
Answers incoming telephone lines in accordance with facility policies and procedures and directs the caller accordingly.
Accepts and relays messages effectively.
Informs Facility Staff of admission delays and activities concerning admissions.
Distributes surgery and GI schedule daily.
Maintains and protects each patient's right to confidentiality.
Identifies emergencies and initiates appropriate response.
Assumes clerical duties and responsibilities as necessary.
Prepares daily over the counter deposits.
Assists with preparation and maintenance of facility records.
Assists in maintaining cost effectiveness by preventing waste of supplies.
Maintain and stock nourishment area.
Additional duties assigned by BOM.