Clerk/Admin

Kindred Healthcare•Andalusia, AL

5d•Onsite

About The Position

The Administrative Clerk provides a range of clerical and administrative support services to ensure efficient day-to-day operations within physician practice clinics or healthcare departments. This role supports patient intake, documentation, communication, and scheduling, while maintaining a strong focus on customer service and patient satisfaction.

Requirements

Proficient in computer applications, including EMR systems, word processing, and email
Excellent verbal and written communication skills
Strong organizational and time management abilities
Able to multi-task and function effectively in a fast-paced healthcare setting
Demonstrates professionalism, teamwork, and a focus on patient satisfaction
Ability to handle emergencies and stressful situations calmly and appropriately
Must read, write, and speak fluent English; additional languages preferred

Nice To Haves

High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role.
Minimum one (1) year of experience in a hospital or clinic office setting preferred

Responsibilities

Greets and interacts professionally with patients and families
Answers phones courteously; routes calls, takes messages, and provides information
Registers patients, verifies demographic and insurance information, and collects co-pays/self-payments
Schedules new and follow-up appointments; provides directions and registration guidance
Maintains accurate documentation and applies organizational policies and procedures
Coordinates daily patient flow activities and supports clinical operations as needed
Manages clerical tasks such as photocopying, scanning, faxing, and handling test results
Maintains confidentiality and protects patient health information
Assists with orientation and training of new staff
Restocks supplies and maintains clean and organized work areas
Complies with infection control procedures and safety standards
Performs other duties as assigned