Clerical Support Associate, Operating Room
About The Position
Humber River Health is seeking a Clerical Support Associate to join their Operating Room team. As North America's first fully digital hospital, Humber River Health is committed to changing healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto and prioritize Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team. The organization is affiliated with the University of Toronto and Queen’s University, focusing on Clinical Excellence, Optimizing Care through Technology, and Community Connection in their Research Strategy. This role is an opportunity to be part of a dynamic team driving high reliability care.
Requirements
- High school graduate or equivalent.
- Minimum 1 year full time equivalent recent clerical experience required.
- Good keyboarding skills, with minimum typing speed of 40 WPM.
- Computer proficiency including Microsoft Office Suite.
- Strong interpersonal skills, both oral and written.
- Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload.
- Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations.
- Ability to work independently with minimal supervision in a team environment.
- Demonstrated customer service skills.
- Excellent attendance and discipline free record required.
Nice To Haves
- Completion of a Community College Medical Secretary Diploma an asset.
- Completion of a medical terminology course preferred.
- MEDITECH computer experience an asset.
- Knowledge of a second language an asset.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.
- Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
Responsibilities
- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
- Responsible for customer service including scheduling appointments, updating/creation of schedules in CWS, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc.
- Communicates with other departments and service areas.
Benefits
- Humber River Health is proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
- Support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.
- Member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration.
- Dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
- Committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
- Foster a culture where everyone feels respected, valued and empowered to contribute.
- Welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
- Accommodations are available throughout the recruitment process and employment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
