Clerical Specialist (part-time, temporary position)

Kent State • Kent, OH

5d • Onsite

About The Position

Provides specialized clerical support to an area by applying established policies and procedures to a variety of clerical duties. Some judgment is exercised when considering several pieces of information to determine the correct course of action. Reports to a designated supervisor.

Requirements

• High school diploma or equivalent.
• A minimum of six months’ clerical experience in an office or business setting.
• Knowledge of office practices and procedures.
• Knowledge of English grammar, spelling, and punctuation.
• Knowledge of standard procedures for alphanumeric filing.
• Skill in interpersonal communication to effectively interact with University personnel and public in person and over the telephone (e.g., to answer routine questions, explain procedures).
• Skill in keyboarding (i.e., 35 net words per minute), if required by position.
• Ability to utilize Microsoft Office Suite.
• Ability to apply policies and procedures.
• Ability to read, write, and accurately follow oral and written instructions.
• Ability to proofread written information.
• Ability to maintain accurate records.
• Ability to classify information according to established methods.
• Ability to operate various office equipment.
• Ability to perform basic mathematics (e.g., add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages).
• Ability to learn and utilize specific software applications.
• Ability to manage time effectively and set priorities.
• Must pass a security check.

Responsibilities

• Prepares, processes and/or maintains forms relevant to a specialized function/area based on established policies and procedures; may assist in the completion of forms; verifies accuracy and completeness of forms; may obtain missing information and/or verify accuracy of information prior to validating and processing forms.
• Responds orally to questions/problems from students, parents, employees and others relative to area of specialization; may access information from a variety of sources; takes appropriate action to resolve problems (e.g., completes forms, directs to another area, etc.).
• Maintains a system or subsystem of files regarding area of specialization.
• Operates various office equipment (e.g., computer, calculator, copier, etc.).
• May print and mail standard response letters (i.e., form letters) to students and others concerning requests for information or processing of forms pertaining to area of specialization; occasionally may alter or modify standard letters.
• May answer telephone and greet visitors.
• May type brief correspondence, routine forms, envelopes, memos, etc., using a computer.
• May train and direct student or temporary employees; may participate in training new employees.
• Performs related duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED