About The Position

NYU Langone Hospital—Long Island is hiring a part-time, night-shift Clerical Services Associate for its Nursery / Maternity unit. The role provides clerical support to help the unit function efficiently, including order transcription, computer entry, medical record maintenance, and telephone and electronic communications. The associate responds promptly to the needs of patients, families, and visitors and supports the health care team in meeting patient and family needs. The position also involves maintaining accurate patient information and records, supporting a clean, safe, and therapeutic environment, and helping ensure assigned emergency equipment is present and operational. The role may participate in the Hospital Emergency Incident Command System plan as required.

Requirements

  • High school diploma or GED.
  • Excellent oral and written communication skills.
  • Organizational, interpersonal, and customer service skills.
  • Knowledge of basic computer data-entry skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • One to two years of clerical-related experience.
  • Knowledge of medical terminology.

Responsibilities

  • Perform other duties as assigned.
  • Perform clerical tasks in an organized and efficient manner to support orderly unit operations.
  • Participate in activities that contribute to the growth and development of the unit.
  • Support coworkers in daily activities necessary to meet patient and family needs.
  • Communicate promptly and effectively with patients, families, and members of the health care team.
  • Accurately report pertinent patient information to the nurse, manager, or designee.
  • Enter accurate patient information in the electronic medical record, according to hospital policy and guidelines, during hospitalization and upon discharge as assigned.
  • Transcribe orders accurately according to WUH guidelines as assigned.
  • Perform routine office equipment maintenance and contact the appropriate department to arrange installation or repair.
  • Help maintain a clean, safe, and therapeutic environment, including securing patient belongings.
  • Ensure assigned emergency equipment is present and operational.
  • Participate in implementing the Hospital Emergency Incident Command System plan as required.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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