About The Position

NYU Langone Hospital—Long Island is hiring a part-time, night-shift Clerical Services Associate for its Nursery / Maternity unit. The successful candidate provides clerical support to help the unit function efficiently, including order transcription, computer entry, medical record maintenance, and telephone and electronic communications. The role also responds promptly to the needs of patients, families, and visitors.

Requirements

  • High school diploma or GED.
  • Excellent oral and written communication, organizational, interpersonal, and customer service skills.
  • Knowledge of basic computer data entry skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • 1–2 years of clerical-related experience.
  • Knowledge of medical terminology.

Responsibilities

  • Perform other duties as assigned.
  • Perform clerical tasks in an organized and efficient manner to support the orderly functioning of the unit.
  • Participate in activities that contribute to the growth and development of the unit, and support coworkers in daily activities needed to meet patient and family needs.
  • Communicate effectively and promptly with patients, families, and members of the health care team; accurately report pertinent patient information to the nurse, manager, or designee.
  • Enter accurate patient information in the electronic medical record according to hospital policies and guidelines during hospitalization and upon discharge, as assigned.
  • Transcribe orders accurately according to WUH guidelines, as assigned.
  • Perform routine office equipment maintenance and contact the appropriate department to arrange installation or repair.
  • Help maintain a clean, safe, and therapeutic environment, including securing patient belongings.
  • Ensure emergency equipment is present and operational, as assigned.
  • Participate in implementing the Hospital Emergency Incident Command System (HEICS) plan as required.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Employee wellness program focused on physical, mental, nutritional, sleep, social, financial, and preventive care.
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