Clerical Services Associate - Emergency Medicine, Full-time, Evenings

NYU Langone Health • Village of Mineola, NY

2d

About The Position

NYU Langone Hospital—Long Island is hiring a full-time Clerical Services Associate for Emergency Medicine, working evenings. The role provides clerical support to facilitate efficient unit operations, including order transcription, computer entry, medical record maintenance, and telephone and electronic communications. The associate responds promptly to the needs of patients, families, and visitors.

The position also involves maintaining an organized and safe care environment, communicating relevant patient information to the care team, and supporting coworkers in meeting patient and family needs. The associate may enter patient information into the electronic medical record, transcribe orders, maintain office equipment, and assist with emergency preparedness as assigned.

Requirements

• High school diploma or GED.
• Excellent oral and written communication skills.
• Organizational, interpersonal, and customer service skills.
• Knowledge of basic computer data-entry skills.
• Ability to effectively communicate with all levels of the organization.

Nice To Haves

• One to two years of clerical-related experience.
• Knowledge of medical terminology.

Responsibilities

• Perform other duties as assigned.
• Perform clerical tasks in an organized and efficient manner to support orderly unit functioning.
• Participate in unit growth and development activities and support coworkers in daily activities that meet patient and family needs.
• Communicate promptly and effectively with patients, families, and members of the health care team; accurately report pertinent patient information to the nurse, manager, or designee.
• Enter accurate patient information into the electronic medical record during hospitalization and upon discharge, as assigned and in accordance with hospital policy and guidelines.
• Accurately transcribe orders according to WUH guidelines, as assigned.
• Perform routine office equipment maintenance and contact the appropriate department to arrange equipment installation or repair.
• Help maintain a clean, safe, and therapeutic environment, including securing patient belongings.
• Ensure assigned emergency equipment is present and operational.
• Participate in implementing the Hospital Emergency Incident Command System (HEICS) plan as required.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED