Clerical Office Floater

Hughston•Columbus, GA

About The Position

Assist providers by greeting, registering, and directing patients. Perform administrative functions that ensure charges are collected, posted, and charged as necessary. The role requires adaptability across work environments and cross-training to provide coverage as needed.

Requirements

High school diploma or equivalent.
Valid driver’s license, satisfactory motor vehicle report (MVR), and proof of insurance are required for position onboarding.
An annual MVR may be required under policy and procedure; background reports may be run as needed during employment.
Ability to adapt to all work environments.
Proficiency in computer navigation.
Ability to work independently.

Nice To Haves

Experience in a medical office setting.
Experience with billing and/or precertification.
Knowledge of AthenaNet and medical terminology.
Knowledge of CPT and ICD-10 terminology.

Responsibilities

Greet and register patients.
Enter and update patient demographic data.
Verify insurance benefits and eligibility, and document the information in the computer system.
Register for and use online portals to obtain authorizations.
Collect co-pays and deductibles and prepare daily balance sheets.
Review and edit daily bank deposits and the deposit report.
Prepare the daily cashier’s report.
Post daily charges to patient accounts and track no-show appointments.
Distribute work and school excuses to patients as needed.
Obtain precertification and prior authorization for elective services that require authorization.
Scan patient paperwork, scripts, and reports into the EMR file.
Send reports to appropriate clinical personnel or office management.
Answer and return calls and voicemails within the established timeframe.
Schedule appointments accurately and add notes to keep providers informed.
Cross-train to provide coverage as needed.