Clerical Front Desk Attendant
About The Position
In accordance with the Delegation of Authority, this role screens requests and calls for service by phone or in person and disseminates information to employers and the public while working toward the goals and objectives of the Brandon Police Service to meet the Mission of the City of Brandon. The position requires the incumbent to respect and protect human dignity and maintain and uphold the human rights of all persons. Additionally, health and safety programs must be applied in accordance with City of Brandon policies, and the incumbent is responsible for adherence to generally accepted safe work practices within their work area.
Requirements
- Grade 12, G.E.D., or Mature High School Diploma (mandatory).
- Sufficient work experience to demonstrate ability to effectively perform the office, computer, and customer service responsibilities of the position.
- Must attain and maintain certification in police related systems as required.
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
Nice To Haves
- Post-secondary certification in office or business administration or related field (preferred).
- Dictaphone experience would be an asset.
Responsibilities
- Receive telephone calls and greet visitors to the Police Service, ascertain their needs and direct them to the appropriate person(s), Section(s), Unit(s), or provide information in areas in which authority to do so has been granted.
- Complete and distribute Police Service CAD Reports.
- Perform receptionist duties.
- Retrieve information from the police systems as required.
- Provide information, pamphlets and forms to the public as required.
- Promote the Police Service in a positive manner.
- Promote the Police Service’s Mission, Vision and Core Values.
- Perform clerical duties as assigned or required.
- Provide clerical support for data input to the Police Services Record Management System, including CON’s (Common Offence Notices), TAR’s (Traffic Accident Reports), PROS (Police Records Management System), maintaining files (including tracking, pulling and destruction).
- Manages work flow of files including type report, mostly from dictation, set up file, scan documents as required, and continue the report flow process.
- Provide general clerical support to Crime, Patrol and Support services, ensuring accuracy, timeliness and effective prioritization.
- Responsible for timely completion of CPIC entries.
- Documents both incoming and outgoing correspondence and deliveries, and distributes appropriately.
- Ensures adequate supplies of forms and documents for patrol members and organizes storage room.
- Responsible for timely completion of CON’s and Traffic Accident Reports.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
