Clerical Coordinator- Diagnostic Imaging - Multiple Sites
About The Position
The Clerical Coordinator- Diagnostic Imaging is responsible for the organization, recruitment, training, workflow, and operations of clerical staff, including registration, bookings, and image management. This role involves staffing and scheduling in collaboration with the staffing office. The position also entails updating and maintaining corporate dictionaries for radiology information systems in conjunction with diagnostic imaging picture archiving and communication systems. The coordinator will provide support and assistance to Diagnostic Imaging administrative leadership, including supervisors, managers, corporate director, and radiologists. Additionally, they will provide leadership to front-line staff to ensure professional and timely service to all clients. A key responsibility includes collaborating with Finance for timely fee collection and recovery of fees denied by OHIP, which involves updating dictionaries as per the Schedule of Benefits. The role also requires liaising with the corporate registration group for staff training and addressing registration issues or projects.
Requirements
- Minimum of five years relevant experience
- Strong organizational, interpersonal and communication skills (both oral and written)
- Excellent critical thinking and problem resolution skills
- Adept at developing and managing staffing schedules and support processes to ensure required coverage to support diagnostic imaging operations
Nice To Haves
- Working knowledge of CIHI Workload Measurement and OHIP Schedule of Benefits is preferred
- Working knowledge of radiology software is preferred
- Working knowledge of the following health information system modules is preferred: Admissions, Billing/Accounts Receivable, MSM applications, Meditech, Materials Management, NPR MOX payroll system, Order entry, Patient care inquiry, Payroll/personnel
- Working knowledge of Syngo and sectra dictionaries and modules and ability to build and maintain dictionaries; set up user access; trouble shoot Syngo issues for frontline staff, techs, radiologists and diagnostic imaging management is preferred
- Working knowledge of WSIB to be able to assist in booking exams, upload reports, etc.
Responsibilities
- Responsible for organization, recruitment, training, work flow and operations of clerical staff (registration, bookings, and image management) including staffing and scheduling in collaboration with the staffing office
- In conjunction with diagnostic imaging picture archiving and communication systems, update and maintain corporate dictionaries for radiology information systems
- Provide support and assistance to Diagnostic Imaging administrative leadership, including supervisors, managers, corporate director and radiologists
- Provide leadership to front line staff in order to provide all clients with professional and timely service
- Work in collaboration with Finance to provide timely collection of fees due to Osler as well as recovery of fees originally denied by OHIP (be part of group to update dictionaries as per Schedule of Benefits)
- Liaise with corporate registration group for training of staff and registration issues or projects
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
