Clerical Associate | 3N Obstetrics | Night | Full-Time

UF Health • Jacksonville, FL

1d

About The Position

The Clerical Associate (C.A.) is a member of the patient care team whose primary responsibilities include performing clerical functions, modeling excellent customer service, and handling verbal, written, telephone, and electronic communications at the central nursing station. The C.A. maintains the paper copy of the patient medical record, orders and controls equipment and supplies, and helps maintain the environment of care. The role also assists professional staff with the electronic medical record and performs other support duties within the job scope.

The Clerical Associate reports to the Nurse Manager in the unit or clinic and works effectively with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.

Requirements

• GED or high school diploma, along with reading, writing, and math skills.
• Ability to type 25 words per minute or demonstrate 7,000 keystrokes per hour in data entry.
• Ability to read and write in English.
• Basic math skills.
• Ability to maintain confidentiality.
• Computer proficiency.
• Crisis Prevention Institute training is required within 90 days of hire or transfer and annually thereafter for the Psych Unit.
• 1–2 years of general clerical experience in a customer service environment.

Nice To Haves

• CPR training.
• Customer service experience in a healthcare environment.

Responsibilities

• Perform clerical functions.
• Serve as a role model for customer service.
• Handle verbal, written, telephone, and electronic communications at the central nursing station.
• Maintain the paper copy of the patient medical record.
• Order and control equipment and supplies, and maintain the environment of care.
• Assist professional staff as needed with use of the electronic medical record.
• Perform other support duties within the job scope.
• Interact appropriately with patients and families according to their age and developmental level.
• Work effectively with members of the interdisciplinary team.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED