Clerical Assistant

Providence • Happy Valley, OR

2d • Onsite

About The Position

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Milwaukie Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year of experience in a customer service-oriented environment.

Nice To Haves

• H.S. Diploma or GED
• General Studies
• Upon hire: AHA Heart Saver certification or AHA BLS certification (for some Rehab clinic locations)
• Experience in medical environment OR Rehab field OR Working with medical terminology
• 1 year of experience utilizing MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC

Responsibilities

• Provides scheduling and support to the front desk and clinic.
• Processing information accurately, thoroughly and quickly amidst a variety of environmental distractions.
• Maintaining an efficient, day-to-day workflow within a constantly changing environment.
• Monitoring a busy communication network.

Benefits

• Free, convenient, and ample parking
• TriMet annual pass (Hop Fastpass) for benefit eligible staff who work within the Portland Service Area (does NOT include Wilsonville, Newberg, Seaside, Hood River, Washington State, or Medford)
• Medical Plan Assistance Program - provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income
• Tuition Reimbursement/Education – includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and master's degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap
• Paid Time Off – Benefit eligible caregivers receive up to 25 days per year
• Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/orRoth aftertax) contributions to help you save for retirement.
• Lyra Caregiver Assistance Program - Up to 25 counseling or coaching sessions per eligible member per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED