Clerical Assistant - 260 Day

Hamilton County SchoolsChattanooga, TN
Onsite

About The Position

The purpose of this job is to perform clerical work associated with processing information/documentation in support of the Families in Transition Program. Hamilton County Schools, located in Chattanooga, TN, is working to ensure that all students thrive and experience a future without limits. We are committed to excellence for every student and are seeking outstanding leaders, teachers, support staff, and district employees who desire to make a difference in the lives of students. With nearly 75 schools, we are confident that you can find your place in Hamilton County.

Requirements

  • High school diploma or GED required
  • One (1) year experience and/or training involving general office work (preferably in a school or youth-related environment), customer service, and personal computer operations
  • Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Demonstrates excellent verbal and written communication skills to deal effectively with employees, Board members, parents, and community members.
  • Demonstrates ability to use technology to perform essential functions of job.
  • Demonstrates ability to organize and prioritize work.

Responsibilities

  • Acts in a professional, respectful, and welcoming manner at all times.
  • Creates a customer-focused climate and provides quality services and support to school and other stakeholders.
  • Complies with applicable district, state, and federal codes, laws, rules, regulations, standards, policies and procedures.
  • Provides clerical support for the assigned school; processes a variety of documentation associated with department operations within designated timeframes and per established procedures.
  • Provides clerical support for school principal, assistant principal, counselors, teachers, and other staff; maintains appointment calendars and schedules meetings, appointments, training sessions, or other activities; opens/screens mail; types, edits, or proofreads correspondence.
  • Performs customer service functions; answers telephone calls, greets visitors, and assists individuals at front counter; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; provides information/assistance regarding school programs, activities, procedures, forms, fees, or other issues; responds to routine questions/complaints and initiates problem resolution.
  • Processes documentation pertaining to student attendance; enters attendance data; produces daily attendance reports and distributes to teachers; signs in late students and distributes tardy slips; contacts parents to verify absences; reviews doctors’ notes or other proof of medical absences; maintains student attendance, tardiness, delinquency, suspension, and dismissal records; prepares social worker referrals for excessive absence/tardiness.
  • Processes documentation pertaining to student enrollment activities; processes student registrations, withdrawals, and transfers; corrects/updates data as appropriate; makes copies of student records for transfer to other schools; requests transfer of student records from other schools.
  • Processes documentation pertaining to student records; maintains database of student records; maintains class schedules, report cards, progress reports, and other documentation in student records; locates and disseminates files as requested by authorized individuals, according to policy.
  • Assists with monitoring of students during lunches, school arrival/departure times, or at other events/activities.
  • Assists with bookstore operations; ensures adequate inventory levels and initiates purchase requisitions; conducts sale of items from bookstore to students, parents, or others; balances daily receipts and maintains records of revenues.
  • Copies and distributes school calendars; assists in maintaining schedules and calendar of events for faculty, staff, and other personnel.
  • Processes documentation and enters information pertaining to free/reduced lunch program; explains program to parents; receives applications and forwards to appropriate personnel.
  • Monitors inventory of department supplies and forms; ensures availability of adequate materials to conduct work activities; initiates requests/orders for new or replacement supplies.
  • Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; prepares outgoing mail for pickup.
  • Receives various forms, reports, and correspondence; forwards or retains as appropriate.
  • Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other programs.
  • Performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed; provides assistance/support with operation of computers or office equipment as needed.
  • Maintains file system of various files/records; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
  • Performs general/clerical tasks, which may include making copies, distributing forms/documentation, sending/receiving faxes, filing documentation, updating department manuals/documentation, or updating bulletin boards.
  • Communicates with supervisor, employees, other departments, school system officials, school officials/staff, teachers, parents, students, vendors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
  • Communicates through the proper channels to keep supervisor and other appropriate personnel informed of impending problems or events of unusual nature.
  • Follows established procedures to ensure assigned areas are safe.
  • Works collaboratively with all stakeholders.
  • Attends work and arrives to work on time.
  • Maintains confidentiality.
  • Adheres to the Teacher Code of Ethics as defined by Tennessee Law.
  • Complies with accounting and financial policies and procedures involving the handling of money and property, as well as other Board policies.
  • Assists with clinic activities; takes temperatures of sick/injured children; provides minor first aid, such as applying ice or bandages; contacts parents/guardians to pick up sick/injured children; maintains medication records and dispenses medication to students according to policy.
  • Use computers and other technology to enter and access information related to essential job functions.
  • Provides assistance to other employees or departments as needed.
  • May operate a motor vehicle to conduct various work activities.
  • Performs other duties as assigned.
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