Clerical Assistant - Interdepartmental Graduate Programs
About The Position
The Clerical Assistant provides administrative and program support for the Interdepartmental Graduate Programs (IDGPs) within the College of Natural Sciences (CNS), serving four graduate programs: Molecular and Cellular Biology (MCB), Neuroscience and Behavior (NSB), Organismic and Evolutionary Biology (OEB), and Plant Biology (PB). Under the direction of the IDGP Business Manager, this position will assist in supporting student services, program coordination, seminars, admissions, events, and financial operations, and as a central point of contact for students, faculty, and program leadership.
Requirements
- High school diploma or equivalent and Three (3) years of full-time or equivalent part-time clerical or administrative experience.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency with standard office software and database systems.
Nice To Haves
- Experience in higher education or academic administration.
- Familiarity with UMass systems (SPIRE, SLATE, PROGRADS, CONCUR, Drupal).
- Experience supporting events, admissions, or financial processes.
Responsibilities
- Serve as a first-line contact for IDGP students and respond to inquiries in a timely and professional manner.
- Provide administrative support to faculty and program leadership, including meeting coordination, material preparation, and documentation.
- Prepare correspondence, reports, and program materials.
- Assist in preparing reports on student data, funding, and program activity.
- Work with Program leads to update IDGP handbooks and materials.
- Assist with coordinating seminars, including scheduling, speaker communication, and campus visit logistics.
- Assist with travel arrangements and accommodations for visiting speakers.
- Assist in scheduling classrooms and preparing seminar announcements.
- Support new student orientation, including logistics, scheduling, and communications.
- Assist with logistics for student and program events, including recruitment activities and retreats.
- Financial and Operational Support.
- Work collaboratively and effectively to promote teamwork, equality and inclusiveness.
- Work in partnership with colleagues within the CNS community and across the campus to support the Dean’s strategic priorities.
- Perform other duties as assigned in support of the mission and goals of the College of Natural Sciences.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
